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Blog
Articles about business phone systems, services and updates on new features.

Business Ideas

Urgent call management

Just before I started to dial 911 I got a call from someone from the apartment complex. I explained the situation and they would have to call someone to come over. It took 2 hours to get the water turned off that night.

I was contacted by an office manager for a doctors office and she was trying to figure out how to add an auto attendant to the office phone system. She had many quotes for new office equipment and all much too expensive and complex for their needs. After talking for a few minutes we had just the solution she needed without changing her equipment.

Can you believe it's already the middle of December? This year has flown by. It's time to get your holiday greetings programmed in your voice mail or virtual receptionist. For those who are using our Virtual Receptionist with multiple greetings the system will automatically play your holiday out of office greeting on December 25th and January 1st.

Let’s face it, texting has become another accepted form of communication!  It is not only the preferred method of chat between teens, businesses have figured out out how to incorporate it into their overall solution to accommodate the “immediate gratification” needs of their customers.

Forwarding calls from your office to a live answering service should include a menu between your office and the live service.

Salons and spas need calls to the main business number forwarded to the independent entrepreneurs who rent space and use their cell phones. Using a phone tree menu will make this work.